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Process Improvement Specialist
2 months ago
Our client is seeking a highly skilled Process Manager/Process Analyst with excellent communication skills for a hybrid role. The ideal candidate will collaborate with cross-functional teams to deliver exceptional products and services, leveraging their communication, negotiation, and problem-solving skills to drive key initiatives.
Responsibilities
Design and manage the daily process flow, including process measurement, analysis, and responding to breakdowns as needed. Apply management skills such as communications and change leadership to help drive key priorities like product launches, technology changes, and continuous improvement. Learn and leverage process management tools and techniques that are part of the Design, Manage and Improve system. Maintain knowledge of operational procedures and ensure documentation is relevant and updated. Perform quality assurance routines on existing processes.
Qualifications
Bachelor's degree in Engineering, Business, Commerce, or Science (or equivalent experience). At least 2 years of experience designing, building, managing and improving processes. At least 2 years experience working in a cross-functional environment, ensuring stakeholder expectations are managed effectively. Experience working in the Financial Industry, Agile workplace environments, and proficiency in process management. Experience using Lean & Six Sigma to drive continuous improvement initiatives, SQL, Tableau and other data analytical techniques, and process excellence or consulting.
About Randstad Canada
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. We are dedicated to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.