Inside Sales Support Representative

2 weeks ago


Maple Ridge, British Columbia, Canada Mircom Group Of Companies Full time
Job Summary

We are seeking a highly motivated and organized Inside Sales Support Representative to join our team at Mircom Group of Companies. As a key member of our sales team, you will be responsible for providing exceptional customer service, managing customer relationships, and driving sales growth.

Key Responsibilities
  • Provide accurate and timely quotations to customers
  • Create and manage sales orders, ensuring efficient and timely processing
  • Develop and maintain strong relationships with customers, identifying new sales opportunities and growing existing accounts
  • Review customer status and credit limits, ensuring accurate and up-to-date information
  • Collaborate with the warehouse team to ensure timely and accurate delivery of products
  • Stay up-to-date on industry trends, legislation, and regulations, providing expert knowledge to customers
  • Attend industry events and conferences to stay informed and network with customers and partners
  • Assist sales representatives in generating and managing leads, with a focus on sales and customer growth
  • Provide product and technical information to customers, ensuring accurate and timely support
Requirements and Skills
  • 1-3 years of experience in a similar role, preferably in the fire alarm, security, or electrical industry
  • Post-secondary education
  • Strong computer skills, including Microsoft Office (Excel, Word, PowerPoint)
  • Excellent organizational and time management skills
  • Ability to work well under pressure and meet tight deadlines
  • Strong customer service and communication skills
  • Ability to deal with confidential information with a high degree of professionalism
What We Offer
  • A dynamic and supportive work environment with opportunities for career growth and development
  • Competitive salary and benefits package
  • Group insurance benefits and company RRSP program

Mircom Group of Companies is an equal opportunity employer, committed to providing a welcoming and inclusive work environment for all individuals with disabilities. We welcome applications from diverse candidates and will provide accommodations throughout the recruitment process upon request.



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