Specialized Purchasing Call Center Representative

1 month ago

Laval, Quebec, Canada AIM Kenny U-Pull Full time
Job Title: Specialized Purchasing Call Center Agent

We are seeking a highly motivated and detail-oriented Specialized Purchasing Call Center Agent to join our team at AIM Kenny U-Pull. As a key member of our call center team, you will play a vital role in purchasing vehicles for our various branches and assisting in our day-to-day operations.

Key Responsibilities:
  • Answer incoming customer calls and provide exceptional customer service
  • Understand customer needs and offer personalized solutions
  • Negotiate and conclude the purchase of cars, ensuring purchasing objectives and customer satisfaction
  • Follow up on pending requests and individual customers
Requirements:
  • Bilingualism (French and English) is required
  • Excellent negotiation and persuasion skills
  • Excellent customer service skills and positive attitude
  • Basic mathematical skills
  • Ability to navigate between different computer systems and applications
  • Ability to multi-task in a fast-paced environment
  • Interest in the automotive field
  • Reliability, punctuality, and ability to work days, evenings, and weekends
  • Call center experience is a major asset
About Us:

Kenny U-Pull is a division of American Iron & Metal (AIM), a global leader in the metal recycling industry. We take pride in giving used vehicles a second life and are committed to creating a greener environment for generations to come.

We offer a competitive compensation package, including vacation accruals and a pro-rated vacation policy. If you are a motivated and detail-oriented individual with a passion for the automotive industry, we encourage you to apply for this exciting opportunity.

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