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Receptionist

2 months ago


Nanaimo, British Columbia, Canada A4S IMMIGRATION SERVICES LTD Full time
Job Description

We are seeking a highly organized and detail-oriented Receptionist to join our team at A4S IMMIGRATION SERVICES LTD. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our reception area.

Key Responsibilities
  • Greeting and Directing: Greet clients and visitors, and direct them to the appropriate contact or service area.
  • Information Provision: Provide basic information to clients and the public, and obtain and process information required to provide customer service.
  • Switchboard Operations: Operate the switchboard or telephone system, and arrange teleconferences as needed.
  • Clerical Duties: Perform various clerical duties, including filing, sorting, and distributing mail, as well as maintaining work records and logs.
  • Customer Service: Provide exceptional customer service, including answering telephone calls and relaying messages, and responding to client inquiries.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 1 to less than 7 months of experience in a similar role.
  • Language: Fluency in English.
  • Work Hours: 40 hours per week.