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Digital Product Strategist

2 months ago

Montreal, Quebec, Canada Intact Financial Corporation Full time

We are looking for a highly motivated and experienced Digital Product Strategist to join our team at Intact Financial Corporation.

The successful candidate will play a leading role in developing digital products that are part of our portfolio for all our Canadian distributors. This includes policy servicing, customer acquisitions or digital e-marketing solutions. The ideal candidate will bring our strategy and vision to life by offering our distributors the best-in-class digital tools to improve customer experience and distributor efficiency.

As a key member of our product management team, you will work closely with internal and external engineering teams to ensure we create value for our customers and distributors. This role reports directly to the Manager, Product Management.

Responsibilities:

  • Communicate with stakeholders, internal and external, to define the product vision and strategy, ensuring their interests are included in the release.
  • Follow-up with stakeholders on a need basis. Inspire the team to deliver best-in-class products.
  • Responsible for the business aspects of the project, including ensuring the right product is being built in the right order and release is developed by the deadlines.
  • Led, plans, tracks and is accountable for all phases of the product life cycle from the beginning of the project to the introduction into the marketplace.
  • Responsible for product evolution afterwards and technical debt.
  • Monitors performance and recommends schedule changes or resource additions.
  • Ensures business objectives and targets are met through data analytics, and feedback.
  • Determines products KPIs, objectives and measurements.
  • May be responsible for feasibility studies, field trials management, identifying product gaps, defining product requirements, and engaging with customers to understand market needs and trends.
  • Build and define a vision and long-term roadmap for the products in accordance to business and user needs and market trends.
  • The product owner is also responsible to sell that vision to stakeholders.

Requirements:

  • Domain expertise with brokerage technology is a strong asset but not essential.
  • Domain expertise in the Personal Lines or Commercial Lines is also a strong asset.
  • College or bachelor's degree or any combination of equivalent education and experience.
  • Experience as a Product Owner.
  • Experience as a Scrum Master a plus.
  • Strong experience dealing with external vendors and supply chain.
  • A leader, able to foster a positive working environment without direct reports.
  • Highly organized.
  • Excellent communication skills, succinct.
  • Fast learner, autonomous and creative.
  • Able to work in a team and share your ideas.
  • Proficiency with Microsoft Office Suite, particularly Excel and PowerPoint.
  • Proficiency with the Atlassian Suite.
  • Good understanding of Adobe Analytics is a strong asset.
  • Bilingualism (French and English).

What We Offer:

  • A competitive salary of $120,000 - $160,000 per year based on location and experience.
  • A financial rewards program that recognizes your success.
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.