Data Analytics Leader for Business Intelligence

6 days ago

Markham, Ontario, Canada Enercare Inc. Full time
Job Description

Enercare Inc. is a leading home and commercial services company providing energy-efficient products and services to Canadians.

We are a company that values the health, safety, and wellness of our people, striving to make a positive impact in the communities we operate in.

About Enercare Inc.

Nationally, we operate under several brands including Enercare, Service Experts, HydroSolution, Pioneer Plumbing & Heating, and Syles Mechanical Services, servicing Canadians across various provinces.

We are united through our joint commitment to excellent customer service and our mission to contribute to a resilient, sustainable future.

Role Overview

The Director, Data Strategy and Analytics will be responsible for overseeing and developing key performance indicators, business intelligence, and business analytics supporting Sales, Customer, and Field operations across Enercare.

This role will also involve partnering with the IT organization to evolve a long-term business data intelligence practice, consolidating data into a scalable enterprise Data Lakehouse, and enabling increased self-serve reporting and analytics functionality.

Main Responsibilities
  • Lead a diverse team of data analytics resources and analytics developers to deliver quality analysis, interpretation of findings, and clear articulation of results and insights to internal business stakeholders.
  • Drive the design, development, and deployment of new BI analytics, reports, frameworks, and tools, including visual insights, detail reports, dashboards, and AI/ML insights.
  • Support new technology implementation with ongoing data management and system administration needs, including Data Governance and AI/ML.
  • Partner with Client Account and Business Leads to understand data and analytics requirements.
  • Develop data visualization and user experience guidelines to ensure Business Analytics reports and dashboards are presented in a meaningful and accessible manner.
  • Develop Business Analytics performance measurement standards to track ongoing adoption and use of reports and dashboards.
  • Partner with IT support to ensure continuous enhancement and development of Business analytics tools and platforms.
  • Track, document, and prioritize requests for Analytic Support from various Business Units.
  • Lead the team in developing tools, dashboards, and processes to manage programs (Corporate KPI Reporting, Data Governance, etc.).
Requirements
  • 10+ years' experience building and delivering data analytics for a significant, high-profile organization of a similar size to Enercare.
  • Proven ability to lead, motivate, and nurture teams that deliver data analytics exceeding expectations.
  • 5+ years management experience required with demonstrated success building, developing, and leading high-performing teams and building successful relationships with senior stakeholders.
  • 5+ years of experience with cloud data platforms (Azure preferred, AWS, GCP, or Snowflake) and/or relational databases (Oracle, SQL Server, Teradata).
  • 10+ years of experience in Analytics & Reporting, preferably in the B2C space.
  • Possess sound business acumen with the ability to identify core business objectives, synthesize and interpret disparate quantitative information, develop meaningful insights, and clearly communicate to key stakeholders.
  • Proven experience taking initiative and driving teams to deliver effective results.
  • Experience with Python, R, ML algorithms, and/or another statistical language.
  • Experience managing Data Governance with Purview, Collibra, or similar capability a plus.
  • Bachelor's degree in quantitative marketing, data mining, statistics, mathematics, economics, or related quantitative field, required. Master's degree in Analytics or Engineering preferred.
What We Offer

We offer a competitive salary range of $175,000 - $225,000 per annum, depending on experience, as well as opportunities for growth and professional development.

Enercare Inc. is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and passion for making a positive impact.

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