Digital Infrastructure Specialist

7 days ago


Canada Alberta Financial Services Corporation Full time
About the Role

We are seeking a highly skilled Digital Infrastructure Specialist to join our team at Alberta Financial Services Corporation. As a key member of our Digital Services Foundation team, you will be responsible for monitoring and performing frontline systems diagnostics, providing technical guidance and support to users, and collaborating with other team members to ensure the smooth operation of our technology infrastructure.

Key Responsibilities
  • Monitor and perform frontline systems diagnostics to identify and resolve technical issues
  • Provide on-call advice and assistance to users to resolve assigned Service Desk calls within agreed service levels
  • Collaborate with Digital Services team members, Infrastructure Operations Analysts, Database Analysts, and Digital Services Maintenance to ensure seamless operation of our technology infrastructure
  • Coach and mentor team members in technical skills, organizational procedures, and problem resolution
  • Work with little supervision to provide technical guidance and ensure compliance with applicable rules and regulations
Requirements
  • 5 years of IT systems administrative experience
  • Good understanding and experience with Microsoft and Linux operating systems, certificate technology, DNS, NTFS permissions, and latest versions of VMware virtualization technology
  • Practical understanding of SAN Storage, networking technology, routing, subnets, UDP, TCP, IP, and VLANs
  • Experience with APC UPS backup solutions, recovery strategies, and infrastructure, server configurations, and application monitoring software
  • Understanding and/or experience with scripting skills using PowerShell, Linux scripting engines, and supporting Java applications
What We Offer
  • Health, dental, and vision benefits on your first day of employment
  • Annual health spending account
  • Corporate functions


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