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Booking Clerk/Secretary
2 months ago
Vancouver Coastal Health is seeking a skilled Booking Clerk/Secretary to join the Physiotherapy team at Sechelt Hospital. As a key member of our team, you will provide scheduling and reception functions, supporting our healthcare professionals in delivering exceptional patient care.
Key Responsibilities- Provide scheduling and booking services for clients and patients, ensuring seamless coordination of appointments and follow-up visits.
- Support the team by maintaining appointment calendars, printing daily schedules, and rearranging schedules as needed.
- Manage client/patient charts, entering data into our computerized system and updating statistics on attendance.
- Arrange patient transportation and provide reception services, greeting clients and directing them to appropriate areas.
- Answer phone calls, respond to inquiries, and forward messages to healthcare professionals or other personnel as needed.
- Maintain departmental equipment, supplies, and filing systems, ensuring a smooth and efficient work environment.
- Perform timekeeping functions for designated staff, ensuring accurate and timely record-keeping.
Sechelt Hospital is an acute care facility serving over 30,000 residents of the Lower Sunshine Coast. Our hospital provides a range of services, including emergency care, renal programs, mental health and substance use services, surgical services, and imaging services.
Qualifications- Grade 12, two years of recent related experience, or an equivalent combination of education, training, and experience.
- Ability to communicate effectively, both verbally and in writing.
- Knowledge of medical terminology and ability to operate related equipment.
- Physical ability to carry out the duties of the position.
Vancouver Coastal Health is a world-class innovator in medical care, research, and teaching, delivering service to over one million BC residents. We are committed to creating healthy lives in healthy communities, and we invite you to join our team in making a difference in the lives of our patients and their families.
We offer a comprehensive benefits package, including MSP, extended health and dental, and a municipal pension plan. We also provide opportunities for growth and development, including employer-paid training and leadership development programs. Our wellness supports include counseling, critical incident, and innovative wellness services for employees and their families.