Cineplex Service Operations Manager

2 weeks ago


Barrie, Ontario, Canada Cineplex Full time
About the Role

We are seeking a highly skilled and experienced Service Operations Manager to join our team at Cineplex. In this role, you will be responsible for ensuring seamless operations across all departments in the venue.

The ideal candidate will have a strong background in customer service, leadership, and team management. You will be responsible for maintaining high standards of quality and service while driving sales and profitability.

Key Responsibilities
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Maintain accurate records and reports, including inventory counts and financial data
  • Collaborate with corporate departments to achieve business objectives
  • Coach and develop team members to ensure excellent customer service
Requirements

To be successful in this role, you must have:

  • 1-3 years of experience managing a high-volume restaurant or venue
  • Post-secondary education in business and/or hospitality
  • Strong analytical and problem-solving skills
  • Excellent communication and leadership abilities
Working Conditions

This is a dynamic and fast-paced environment that requires flexibility and adaptability. The ideal candidate will be able to work independently and as part of a team, with minimal supervision.

Compensation and Benefits

The salary for this role is estimated to be around $65,000 - $80,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.


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