Amusement Centre Host

2 weeks ago


Barrie, Ontario, Canada Cineplex Full time

About The Rec Room



Cineplex is a leading entertainment and media company in Canada, operating across various sectors.



As one of Canada's largest film exhibitors, we welcome over 70 million guests annually through our network of 165 theatres across the country.



We also operate successful businesses in digital commerce, food service, alternative programming, cinema media, digital place-based media, amusement solutions, and an online eSports platform for competitive gamers.



The Rec Room is a destination for 'Eats & Entertainment', offering a wide range of attractions, live music, and upscale casual dining. Our venue features state-of-the-art simulation games, redemption gaming, luxury bowling, billiards, shuffleboard, and ping pong.



Auditorium-style venues offer live entertainment, while high-definition screens showcase sports events and other programming.



In addition to our menu offerings, The Rec Room integrates cutting-edge technology that enhances the overall entertainment experience.



Job Overview

This role involves ensuring exceptional customer service and managing day-to-day operations at The Rec Room.




  • Receiving and recording guest reservations, assigning tables, and greeting guests upon arrival
  • Maintaining knowledge of all menu items and promoting membership programs as required
  • Ensuring prompt and friendly service, addressing guest concerns, and escalating issues to management when necessary
  • Supporting team members, coordinating activities, and maintaining a clean and safe environment
  • Handling payments, processing transactions accurately, and adhering to cash handling procedures


Requirements:




  • High school diploma or equivalent required, with preference given to candidates holding certificates or diplomas in related fields
  • Strong customer service and conflict resolution skills, with ability to work effectively under pressure
  • 1 year of restaurant service experience, with excellent verbal and written communication skills
  • Familiarity with computer software, including MS Word, Excel, and email
  • Prioritizing teamwork, flexibility, and adaptability in a dynamic environment
  • Able to lift up to 20lbs and perform manual tasks as needed
  • Professional appearance and demeanor, with strong work ethic and positive attitude


Estimated Salary: $40,000 - $55,000 per year, depending on experience.



This estimate is based on average compensation for similar roles in the industry, taking into account factors such as location, experience, and qualifications.



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