Restaurant Entertainment Supervisor

1 week ago

Barrie, Ontario, Canada Cineplex Full time

Company Overview

Cineplex is a leader in the Canadian entertainment industry, providing innovative and immersive experiences for guests. With a rich history of innovation, Cineplex continues to evolve and expand its offerings, including The Rec Room, a revolutionary new concept that combines food, beverage, and entertainment under one roof.

Salary & Benefits

The estimated salary for this position is $60,000 - $80,000 per year, commensurate with experience. Additionally, Cineplex offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan.

Job Description

The Restaurant Entertainment Supervisor is responsible for supporting the Player team in all guest service areas to ensure Rec Room standards are maintained, maximizing revenues and profits while ensuring memorable service is delivered to our guests. This includes executing Groups & Events within venue, providing seamless guest service, understanding and effectively following all Rec Room values, policies, and procedures, protecting and enhancing the Rec Room brand, practicing and role-modeling Company culture, and maintaining the seamless operation of all games, coat check, and retail operations within the Rec Room.

Key Responsibilities

  • Executing Groups & Events within venue, providing seamless guest service
  • Understanding and effectively following all Rec Room values, policies, and procedures
  • Protecting and enhancing the Rec Room brand
  • Practicing and role-modeling Company culture
  • Maintaining the seamless operation of all games, coat check, and retail operations within the Rec Room

Required Skills and Qualifications

To be successful in this role, you will need:

  • 1-3 years of supervisory experience in the food service, retail, and/or amusement industry
  • Ability to work flexible shifts, including days, evenings, nights, weekends, and holidays, as required
  • Excellent leadership, communication, customer service, conflict resolution, and interpersonal skills
  • Experience in all aspects of customer service and people management
  • Familiarity with point-of-sale systems will be considered an asset
  • Demonstrated ability to lead and direct a team
  • Strong working knowledge of restaurant industry principles, methods, practices, and techniques
  • Ability to supervise employees, including organizing, prioritizing, and scheduling work assignments

About You

We're looking for someone who is passionate about delivering exceptional guest experiences, has strong leadership skills, and is able to work in a fast-paced environment. If you have a keen eye for detail, excellent communication skills, and a passion for the entertainment industry, we'd love to hear from you.

What We Offer

Cineplex offers a dynamic and inclusive work environment, where you'll have opportunities to grow and develop your skills. You'll be part of a talented team that's passionate about delivering world-class entertainment experiences, and you'll enjoy a range of benefits, including competitive compensation, comprehensive health and wellness programs, and opportunities for professional development.

Contact Information

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