Hotel Receptionist
3 weeks ago
Job Summary: We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Ramada by Wyndham Quesnel. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room reservations, and ensuring a seamless check-in and check-out experience for our guests.
Key Responsibilities:
- Guest Registration: Register arriving guests, assign rooms, and ensure a smooth check-in process.
- Reservation Management: Take, cancel, and change room reservations as needed.
- Guest Services: Provide information on hotel facilities and services, process guest departures, and handle guest inquiries.
- Clerical Duties: Perform various clerical tasks, including faxing, filing, and photocopying.
- Communication: Answer telephone calls, relay messages, and assist guests with special needs.
Additional Responsibilities:
- Support for Newcomers and Refugees: Participate in government or community programs that support newcomers and refugees.
- Support for Youths: Participate in initiatives that support youth employment.
- Support for Veterans: Participate in programs that support veterans.
- Support for Indigenous People: Participate in initiatives that support Indigenous people.
- Support for Visible Minorities: Participate in programs that support members of visible minorities.
Requirements:
- Education: Secondary (high) school graduation certificate.
- Experience: 1 to less than 7 months of experience in a related field.
- Work Term: Permanent.
- Work Language: English.
- Hours: 40 hours per week.
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