Hotel Receptionist

3 weeks ago


Quesnel, Canada Ramada by Wyndham Quesnel Full time

Job Summary: We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Ramada by Wyndham Quesnel. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room reservations, and ensuring a seamless check-in and check-out experience for our guests.

Key Responsibilities:

  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Take, cancel, and change room reservations as needed.
  • Provide information on hotel facilities and services to guests.
  • Process guests' departures, calculate charges, and receive payments.
  • Clerical duties, including faxing, filing, and photocopying.
  • Answer telephone calls and relay messages to guests and staff.
  • Assist guests with special needs and provide exceptional customer service.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 to less than 7 months of experience in a related field.
  • Participation in a government or community program that supports newcomers, youth employment, or veterans.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

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