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Vancouver, British Columbia, Canada FirstService Residential Full timeAbout FirstService Residential:FirstService Residential is a leading provider of property management services to residential communities across North America. Our company is dedicated to delivering exceptional customer experiences and fostering a positive work environment for our associates.Job Overview:As a Concierge, you will be the primary point of...
Concierge (Yaletown Area) - Customer Service Representative
2 months ago
About FirstService Residential:
FirstService Residential is a leading provider of property management services to residential communities across North America. Our company is dedicated to delivering exceptional customer experiences and fostering a positive work environment for our associates.
Job Overview:
As a Concierge, you will be the primary point of contact for residents and visitors, providing a high level of customer service and ensuring a smooth living experience. You will be responsible for greeting residents, responding to inquiries, and resolving issues in a professional and courteous manner.
Key Responsibilities:
- Provide exceptional customer service to residents and visitors
- Respond to inquiries and resolve issues in a timely and professional manner
- Maintain a clean and organized workspace
- Collaborate with other teams to ensure seamless service delivery
Requirements:
- Previous experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- High school diploma or equivalent required
What We Offer:
As a part-time associate, you will have access to our Employee Assistance Plan and competitive hourly rate of $21.00.
FirstService Residential is an Equal Opportunity Employer:
We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all associates. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.