Hospitality Services Representative

2 weeks ago


Brampton, Ontario, Canada Tandoori Flame Full time
Job Overview

We are seeking a highly skilled and dedicated individual to join our team as a server at Tandoori Flame. As a server, you will play a crucial role in providing exceptional customer service and ensuring that our guests have an unforgettable dining experience.

About the Job

This is a permanent full-time position, working 35 hours per week. The ideal candidate will be available to work a variety of shifts, including evenings, weekends, and holidays. Our servers must be of legal age to mix and serve alcoholic beverages and possess excellent oral communication skills.

Key Responsibilities
  • Prepare and serve specialty food and beverages to customers, taking pride in presenting dishes in an appealing manner.
  • Present menus to patrons, make recommendations, and answer questions regarding food and beverage options.
  • Take orders accurately and relay them to kitchen and bar staff in a timely manner.
  • Greet patrons, address their complaints or concerns, and provide exceptional customer service.
  • Balance cash and record sales efficiently, maintaining a high level of accuracy.
  • Clear and clean tables, trays, and chairs promptly, ensuring a clean and welcoming environment for guests.
Work Conditions and Physical Capabilities

The server will work in a fast-paced environment, standing for extended periods and performing repetitive tasks. Attention to detail is essential in this role, as well as the ability to work under pressure and maintain a positive attitude in a dynamic environment.

Personal Suitability
  • Client focus: Providing exceptional customer service and ensuring guest satisfaction.
  • Efficient interpersonal skills: Building strong relationships with colleagues and guests.
  • Excellent oral communication: Clearly communicating menu information, specials, and other important details to patrons.
  • Flexibility: Working a variety of shifts, including evenings, weekends, and holidays.
  • Initiative: Taking ownership of tasks and responsibilities, prioritizing efficiency and effectiveness.
  • Organized: Maintaining a clean and organized workspace, ensuring a seamless guest experience.
  • Reliability: Demonstrating punctuality, dependability, and a commitment to meeting deadlines.
  • Team player: Collaborating with colleagues to achieve common goals and objectives.
Estimated Salary Range

$30,000 - $45,000 per year, depending on experience and qualifications.



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