Sales Representative

1 week ago

Brampton, Ontario, Canada Rogers Communications Full time

We are seeking a highly motivated and customer-focused Sales Representative to join our retail team at Rogers Communications. As a Sales Representative, you will be responsible for building rapport with customers to understand their needs and match them to our brand products, including Wireless, Cable, Hi-Speed Internet, Home Phone, and Rogers Mastercard.

Key Responsibilities:

  • Tailoring Solutions: You will identify opportunities to provide customers with tailored solutions to meet their needs.
  • Sales: You will achieve sales goals within a dynamic and supportive team environment.
  • Customer Engagement: You will drive sales through engagement of existing customers by calling and texting to promote our brand products.
  • Brand Representation: You will represent our brand in-store and at local community events.

Requirements:

  • Interpersonal & Communication Skills: You will have experience building rapport and establishing connections with customers and team members through clear and effective verbal communication.
  • Customer Experience: You will have demonstrated commitment to providing positive customer interactions through understanding and meeting customer needs.
  • Adaptability: You will be able to rapidly adapt with flexibility to respond to changes in the store environment to meet customer and business needs.
  • Multitasking: You will have experience navigating multiple tasks and efficient workflows while providing consistent customer service.
  • Critical Thinking: You will be able to successfully navigate and find solutions for unexpected situations that arise.

What We Offer:

  • Uncapped Earning Potential: A rewarding compensation package that includes uncapped commissions.
  • Employee Discounts: Up to 50% off our Rogers and Fido products and services.
  • Health Benefits: Quick access to one of the best flex health and dental benefits, Parental Leave and Benefits- Top Up, Gradual Return to work- Parental Leave, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits.
  • Wealth Accumulation: Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), Pension plans in Canada and option for company matched share purchase program.
  • Giving Back: Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play.
  • Learn and Grow: A 90-day training and onboarding program to build your fundamental skills for the job. Also build your career within Rogers through development opportunities, including Tuition Assistance Program, Mentoring Circles, Online Learning Platforms and Coaching programs.

Why Join Us:

  • We are a company that values diversity and inclusion, with employee resource groups supporting equity-deserving groups including groups representing Women, People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities.
  • We offer a supportive team environment and opportunities for growth and development.

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