Customer Service Manager

3 months ago


Fort Erie, Ontario, Canada beBee Professionals Full time $45,000 - $65,000
Shift Manager Job Description

We are seeking a dedicated Shift Manager to oversee daily operations and lead a team of employees at beBee Professionals in Fort Erie, Canada.

Key Responsibilities:
  • Supervise daily operations, ensuring efficient workflows and high-quality service.
  • Train, mentor, and manage team members, providing ongoing feedback and coaching.
  • Handle customer inquiries and resolve any issues that arise, ensuring a positive customer experience.
  • Ensure compliance with company policies and procedures, maintaining a safe and healthy work environment.
  • Monitor inventory levels and assist in stock management, optimizing store operations.
Requirements:
  • High school diploma or equivalent; additional education in management is an asset.
  • Previous experience in a supervisory role, preferably in retail or hospitality.
  • Strong leadership and interpersonal skills, with the ability to motivate and develop team members.
  • Excellent problem-solving abilities and attention to detail, with a focus on quality and customer satisfaction.
  • Ability to work flexible hours, including evenings and weekends, as needed.
Benefits:
  • Competitive hourly wage and opportunities for overtime.
  • Health and dental benefits, as well as opportunities for career advancement within the company.
  • A positive and inclusive work environment, with employee recognition programs and opportunities for growth and development.

If you are a motivated individual who enjoys leading a team and providing excellent customer service, we invite you to apply for the Shift Manager position at beBee Professionals in Fort Erie.



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