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Retail Industry Operations Manager

1 week ago


Dartmouth, Nova Scotia, Canada Kodak Alaris Full time
Retail-Atlantic Area Management Opportunity

This role oversees daily operations for Janitorial Services across multiple customer banners, focusing on customer experience, performance management, and operational efficiency.

Key Responsibilities:

  • Manage customer relationships and communication at store level
  • Lead performance management for Partners, including training, coaching, and mentoring
  • Implement process initiatives and manage business using United technologies
  • Conduct audits, manage case management, and ensure compliance with policies and procedures
  • Develop and implement short-term and long-term strategies to secure sustainability and profitability

Requirements:

  • Degree in business administration or related field
  • Minimum 5 years' experience in the Janitorial industry or operational environment
  • 3-5 years' experience in a supervisory role

Benefits:

  • Competitive compensation and benefits package
  • Ongoing training and development opportunities
  • Fulfilling work environment with collaborative team