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Toronto, Ontario, Canada Scotiabank Full timeRequisition ID: 207386As a key member of the Scotiabank team, you will play a critical role in driving business success across the Global Brand & Customer Insights function. Your expertise will be instrumental in delivering high-impact insights and strategic recommendations to inform business decisions.Key Responsibilities:Lead and contribute to the overall...
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Senior Manager, Research + Insights
3 weeks ago
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Senior Manager, Research Strategy and Insights
2 months ago
We are seeking a highly experienced and skilled Senior Manager, Research Strategy and Insights to join our team at Scotiabank. As a key member of our organization, you will play a critical role in driving business success through strategic research and insights.
Key Responsibilities- Lead and drive a customer-focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Direct and deliver research strategy & insights by establishing a cohesive network of relationships with vendors to ensure that insights meet business needs.
- Provide direction in the use of the most effective and innovative market research analytical techniques.
- Coordinate, analyze, and present market research data, including insights from multiple sources, advising stakeholders or senior management on the best ways to action insights.
- Champion a high-performance environment and demonstrates a commitment to Scotiabank's values: accountability, passion, integrity, and respect.
- Direct day-to-day activities in a manner consistent with the Bank's risk culture and the relevant risk appetite statement and limits.
- Advanced level of experience in market research (8 or more years), preferably on the vendor and client-side.
- Thorough understanding of the end-to-end process of quantitative and qualitative market research.
- Superb written and verbal communication skills.
- Proven ability to translate and communicate business requirements into technical research project specifications.
- Extensive working knowledge of multi-variant statistical techniques.
- Strong interpersonal skills with proven ability to work within cross-functional teams.
- Superior organizational, analytical, and problem-solving skills.
- Demonstrated project management skills - ability to balance multiple priorities and deadlines.
- Expert knowledge of SPSS, Microsoft Excel, and PowerPoint; and Qualtrics.
- Aware and knowledgeable of emerging market research techniques.
- The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers.
- A rewarding career path with diverse opportunities for professional development.
- Internal training to support your growth and enhance your skills.
- An inclusive working environment that encourages creativity, curiosity, and celebrates success.