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Senior Manager, Research Strategy and Insights

2 months ago


Toronto, Ontario, Canada Scotiabank Full time
About the Role

We are seeking a highly experienced and skilled Senior Manager, Research Strategy and Insights to join our team at Scotiabank. As a key member of our organization, you will play a critical role in driving business success through strategic research and insights.

Key Responsibilities
  • Lead and drive a customer-focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Direct and deliver research strategy & insights by establishing a cohesive network of relationships with vendors to ensure that insights meet business needs.
  • Provide direction in the use of the most effective and innovative market research analytical techniques.
  • Coordinate, analyze, and present market research data, including insights from multiple sources, advising stakeholders or senior management on the best ways to action insights.
  • Champion a high-performance environment and demonstrates a commitment to Scotiabank's values: accountability, passion, integrity, and respect.
  • Direct day-to-day activities in a manner consistent with the Bank's risk culture and the relevant risk appetite statement and limits.
Requirements
  • Advanced level of experience in market research (8 or more years), preferably on the vendor and client-side.
  • Thorough understanding of the end-to-end process of quantitative and qualitative market research.
  • Superb written and verbal communication skills.
  • Proven ability to translate and communicate business requirements into technical research project specifications.
  • Extensive working knowledge of multi-variant statistical techniques.
  • Strong interpersonal skills with proven ability to work within cross-functional teams.
  • Superior organizational, analytical, and problem-solving skills.
  • Demonstrated project management skills - ability to balance multiple priorities and deadlines.
  • Expert knowledge of SPSS, Microsoft Excel, and PowerPoint; and Qualtrics.
  • Aware and knowledgeable of emerging market research techniques.
What We Offer
  • The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers.
  • A rewarding career path with diverse opportunities for professional development.
  • Internal training to support your growth and enhance your skills.
  • An inclusive working environment that encourages creativity, curiosity, and celebrates success.