Technical Support Specialist

3 weeks ago

Brampton, Ontario, Canada Canada Inc. Full time
Job Title: Technical Support Analyst

We are seeking a highly skilled Technical Support Analyst to join our team at Canada Inc.

Job Summary:

The Technical Support Analyst will provide technical assistance and support to our clients, ensuring that their computer systems and software are functioning properly. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:
  • Provide technical support and assistance to clients via phone, email, or in-person
  • Troubleshoot and resolve technical issues with computer systems and software
  • Install and configure hardware and software
  • Develop and maintain technical documentation and knowledge base
  • Collaborate with other teams to resolve complex technical issues
Requirements:
  • Bachelor's degree in Computer Science or related field
  • Minimum 1 year of experience in technical support or related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Knowledge of computer systems, software, and hardware
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and cover letter, to [insert contact information].

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