Retail Store Operations Manager
2 weeks ago
As a key member of the Ontario Inc. team, the Retail Store Supervisor will be responsible for overseeing the daily operations of our retail store.
Key Responsibilities:
- Hiring and Training: Hire and train staff to meet the needs of our retail store.
- Scheduling and Time Management: Establish work schedules and oversee the efficient use of staff time.
- Customer Service and Conflict Resolution: Resolve customer complaints and ensure a positive shopping experience.
- Inventory Management: Organize and maintain inventory levels to meet customer demand.
- Staff Supervision and Development: Supervise and coordinate staff activities, providing guidance and support as needed.
- Payroll and HR: Oversee payroll administration and ensure compliance with company policies and procedures.
- Performance Evaluations: Conduct regular performance reviews to assess staff performance and identify areas for improvement.
- Teamwork and Communication: Foster a positive team environment and maintain open communication with staff and management.
Requirements:
- A college or CEGEP education.
- At least 7 months of experience in a retail management role.
- Excellent communication and leadership skills.
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