Retail Store Operations Manager

2 weeks ago


Sarnia, Ontario, Canada ONTARIO INC. Full time

As a key member of the Ontario Inc. team, the Retail Store Supervisor will be responsible for overseeing the daily operations of our retail store.

Key Responsibilities:

  • Hiring and Training: Hire and train staff to meet the needs of our retail store.
  • Scheduling and Time Management: Establish work schedules and oversee the efficient use of staff time.
  • Customer Service and Conflict Resolution: Resolve customer complaints and ensure a positive shopping experience.
  • Inventory Management: Organize and maintain inventory levels to meet customer demand.
  • Staff Supervision and Development: Supervise and coordinate staff activities, providing guidance and support as needed.
  • Payroll and HR: Oversee payroll administration and ensure compliance with company policies and procedures.
  • Performance Evaluations: Conduct regular performance reviews to assess staff performance and identify areas for improvement.
  • Teamwork and Communication: Foster a positive team environment and maintain open communication with staff and management.

Requirements:

  • A college or CEGEP education.
  • At least 7 months of experience in a retail management role.
  • Excellent communication and leadership skills.


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