Food and Beverage Operations Manager
3 weeks ago
At Montréal Marriott Château Champlain, we are seeking a highly skilled Food and Beverage Director to lead our culinary and beverage operations. As a key member of our management team, you will be responsible for overseeing the overall management of our food and beverage outlets and banquet operations.
Main Responsibilities:
- Operations Management: Oversee and coordinate all food and beverage activities, including restaurant, bar, terrace, room service, and banquets, ensuring compliance with quality, hygiene, and safety standards.
- Team Management: Recruit, train, supervise, and evaluate the food and beverage management team, fostering a positive and motivating work environment.
- Financial Management: Prepare and manage food and beverage budgets, analyze financial reports, and adjust strategies to optimize profits and control operating costs.
- Customer Relations: Maintain a high level of customer satisfaction through exceptional service, proactively handle customer complaints and suggestions.
- Offer Development: Collaborate with the head chef to develop attractive and innovative menus, analyze market trends, and implement marketing strategies to promote food and beverage outlets.
- Inventory Management: Ensure efficient availability and management of inventory, ensuring the quality and availability of products necessary for food and beverage operations.
Requirements:
- Human resource management skills (team management, conflict management, etc.)
- Sales, marketing, negotiation, and customer service skills
- Professional attitudes and behaviors (teamwork skills, autonomy, dynamism, interpersonal skills, honesty, versatility, sense of initiative, organizational skills, etc.)
- Knowledge of French and English. Proficiency in other languages is an asset.
- Knowledge of the tourism sector and customer needs
- Knowledge and application of labor standards and basic principles of health and safety, as well as hygiene and sanitation
- Written and verbal communication skills
- Knowledge of basic principles of relevant computer systems operation
- Leadership and decision-making ability
About Us:
Montréal Marriott Château Champlain is a hotel and real estate group in operation for 52 years, with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club in North America.
Why Work with Us:
We offer competitive salaries, benefits, and a bonus program. We believe in teamwork and are committed to creating a high-performing team, whether through training or strengthening team relationships. We admire our employees who set professional challenges for themselves and support them in their achievement.
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