Food and Beverage Operations Manager

4 weeks ago

Montreal, Quebec, Canada Tidan Inc. Full time
Job Title: Food and Beverage Director

At Tidan Inc., we are seeking a highly skilled and experienced Food and Beverage Director to join our team. As a key member of our hotel operations, you will be responsible for the overall management of our food and beverage outlets and banquet operations.

Main Responsibilities:
  • Operations Management: Oversee and coordinate all food and beverage activities, ensuring compliance with quality, hygiene, and safety standards, and implementing standardized operational procedures.
  • Team Management: Recruit, train, supervise, and evaluate the food and beverage management team, fostering a positive and motivating work environment, and developing staff skills through ongoing training.
  • Financial Management: Prepare and manage food and beverage budgets, analyze financial reports, and adjust strategies to optimize profits and control operating costs, including food and labor costs.
  • Customer Relations: Maintain a high level of customer satisfaction through exceptional service, proactively handle customer complaints and suggestions, and create and maintain relationships with loyal and VIP customers.
  • Offer Development: Collaborate with the head chef to develop attractive and innovative menus, analyze market trends, and adapt the food and beverage offer accordingly, and implement marketing strategies to promote food and beverage outlets.
  • Inventory Management: Ensure efficient availability and management of inventory, and ensure the quality and availability of products necessary for food and beverage operations.
Requirements:
  • Sales, Marketing, and Customer Service Skills: Proven ability to drive sales growth, develop marketing strategies, and provide exceptional customer service.
  • Professional Attitudes and Behaviors: Strong teamwork skills, autonomy, dynamism, interpersonal skills, honesty, versatility, sense of initiative, and organizational skills.
  • Language Skills: Bilingualism (French-English) is required, with proficiency in other languages an asset.
  • Knowledge of the Tourism Sector: Understanding of customer needs and preferences in the tourism industry.
  • Knowledge of Labor Standards and Health and Safety: Familiarity with labor standards and basic principles of health and safety, hygiene, and sanitation.
  • Leadership and Decision-Making Ability: Strong leadership and decision-making skills, with the ability to motivate and inspire a team.
Why Work with Tidan Inc.?

We offer a competitive salary, group insurance, and a comprehensive benefits package, including life insurance, disability insurance, medical and dental insurance, and vision care. Our employees have access to health professionals through our employee assistance program, and enjoy personal days and vacations scheduled according to the department and hotel where they work. A bonus is also provided through our referral program, and we offer a dynamic and supportive work environment that values teamwork and professional growth.

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