Food and Beverage Operations Manager

4 weeks ago

Montreal, Quebec, Canada Montréal Marriott Château Champlain Full time
Food and Beverage Director

Montréal Marriott Château Champlain is seeking a highly skilled Food and Beverage Director to lead our culinary team. As a key member of our management team, you will be responsible for the overall management of our food and beverage outlets and banquet operations.

Main Responsibilities:
  • Operations Management: Oversee and coordinate all food and beverage activities, ensuring compliance with quality, hygiene, and safety standards.
  • Team Management: Recruit, train, supervise, and evaluate the food and beverage management team, fostering a positive and motivating work environment.
  • Financial Management: Prepare and manage food and beverage budgets, analyzing financial reports to optimize profits and control operating costs.
  • Customer Relations: Maintain high levels of customer satisfaction through exceptional service, proactively handling customer complaints and suggestions.
  • Offer Development: Collaborate with the head chef to develop attractive and innovative menus, analyzing market trends and adapting the food and beverage offer accordingly.
  • Inventory Management: Ensure efficient availability and management of inventory, ensuring the quality and availability of products necessary for food and beverage operations.
Requirements:
  • Human resource management skills (team management, conflict management, etc.)
  • Sales, marketing, negotiation, and customer service skills
  • Professional attitudes and behaviors (teamwork skills, autonomy, dynamism, interpersonal skills, honesty, versatility, sense of initiative, organizational skills, etc.)
  • Knowledge of French and English. Proficiency in other languages is an asset.
  • Knowledge of the tourism sector and customer needs
  • Knowledge and application of labor standards and basic principles of health and safety, as well as hygiene and sanitation
  • Written and verbal communication skills
  • Knowledge of basic principles of relevant computer systems operation
  • Leadership and decision-making ability
About Us:

Tidan is a hotel and real estate group with a portfolio of 12 hotels and over 65 real estate properties. We offer a competitive salary, benefits, and opportunities for professional growth and development.

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