Restaurant Operations Manager

2 weeks ago


Barrie, Ontario, Canada Tim Horton's Full time
Job Title: Restaurant Operations Manager

We are seeking a skilled Restaurant Operations Manager to join our team at Tim Horton's. As a key member of our management team, you will be responsible for leading and guiding our restaurant staff to deliver exceptional customer experiences.

About the Role:
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that our high standards of quality and service are consistently met.
  • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment.
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory levels.
  • Develop and implement strategies to meet work schedules, ensuring seamless operations during peak periods.
  • Maintain records of stock, repairs, sales, and wastage to inform business decisions and optimize performance.
Key Responsibilities:
  • Lead and motivate a team of 5-10 food service counter attendants and food preparers.
  • Implement effective communication strategies to ensure seamless teamwork and problem-solving.
  • Collaborate with colleagues to address customer complaints or concerns, resolving issues promptly and professionally.
Requirements:
  • Bachelor's degree in Hospitality, Business Administration, or related field.
  • 1-2 years of experience in food service management, preferably in a fast-paced environment.
  • Excellent leadership, communication, and interpersonal skills.
  • Able to work under pressure, meeting tight deadlines while maintaining attention to detail.
Benefits:
  • Competitive salary: $45,000 - $55,000 per year.
  • Opportunities for career growth and professional development.
  • A supportive team environment with opportunities for networking and collaboration.
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
Additional Information:

Tim Horton's is an equal opportunities employer committed to diversity and inclusion. We welcome applications from candidates of all backgrounds and perspectives. If you are a motivated and results-driven individual looking to take your career to the next level, we encourage you to apply for this exciting opportunity.



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