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Technical Writer Specialist
2 months ago
At GIRO, we are seeking a skilled Technical Writer to join our team. As a key member of our documentation team, you will play a crucial role in creating high-quality user guides and online help content for our applications.
Key Responsibilities- Collaborate with developers to write online help content that is consistent and accurate.
- Research and propose terminology to ensure clarity and consistency across different application functionalities.
- Participate in the design of user interfaces to ensure a seamless user experience.
- Write release notes that effectively communicate new features and updates.
- Contribute to the redesign and modernization of existing user guides to create integrated online help.
- Integrate new features into existing user guides and online help content.
- Write user guides and online help content for new application products.
- Participate in developing presentation standards for documentation and ensure they are followed.
- Capture screenshots, format, and layout, and participate in publishing user guides.
- Provide writing support to various teams as needed.
- Validate and prioritize documentation-related issues.
- A minimum of 2 to 5 years of experience in a similar role.
- Bilingualism (French/English) with mastery of English for writing and communication with international clients.
- Proficiency in English writing.
- Strong linguistic, analytical, and communication skills.
- A team player with a curious, autonomous, and self-taught mindset.
- Knowledge of content creation tools like MadCap Flare and/or GIT.
