Front Desk Assistant

4 weeks ago


Moncton, New Brunswick, Canada Autumn Lee Retirement Home Moncton Full time

We are seeking a skilled Front Desk Clerk to join our team at Autumn Lee Retirement Home Moncton. As a key member of our front office, you will be responsible for providing exceptional customer service to our residents, families, and visitors.

Key Responsibilities:
  • Greet and Direct: Greet people and direct them to contacts or service areas.
  • Provide Information: Provide basic information to clients and the public.
  • Process Information: Obtain and process information required to provide customer service.
  • Switchboard Operations: Operate switchboard or telephone system.
  • Administrative Tasks: Perform clerical duties, such as filing and sorting and distributing mail.
  • Customer Service: Answer telephone and relay telephone calls and messages.
  • Bookkeeping: Calculate billing charges and perform basic bookkeeping tasks.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: Fluency in English.
  • Work Setting: Retirement home environment.

We offer a dynamic and supportive work environment, competitive compensation, and opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.


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