Healthcare Logistics Coordinator
2 weeks ago
About VON
">VON provides home and community care to more than 10,000 people every day in Ontario and Nova Scotia. As a registered charity and not-for-profit, our organization is all about making a difference in people's lives.
Job Summary
">We are seeking a skilled Healthcare Logistics Coordinator to join our Client Service Team. In this role, you will be responsible for coordinating client visits, processing referrals, and ensuring the delivery of quality client care.
About the Role
">This is a permanent, part-time position (0.6 FTE) working 45 hours bi-weekly. The successful candidate will work days, evenings, and weekends, with no on-call responsibilities.
Key Responsibilities
">- ">
- Assign client visits to nurses and home support workers using local geography, client needs, and continuity of care while following collective agreement guidelines and established planning procedures.">
- Process daily client referrals and updates, respond to phone inquiries from clients, doctors, service providers, and other agencies, perform advanced scheduling, and make daily scheduling changes.">
- Work closely with team members and management to ensure daily staffing levels are sufficient and quality client care is met, as well as forecasting weekly staffing needs.">
- Support clients, nurses, and home support workers to ensure delivery of quality care.">
Requirements
">To be successful in this role, you will have:
- ">
- An Office Administration Certificate, Medical Terminology Certificate, or equivalent experience.">
- Proficiency in MS Office programs, Outlook, faxing software, and database management.">
- Experience in a logistics or scheduling environment and experience with scheduling software such as Procura is an asset.">
- Experience in a health care environment is an asset.">
- Previous customer service experience in a contact center environment is considered an asset.">
- Experience in a unionized environment is considered an asset.">
What We Offer
">We offer a competitive salary range of $60,000 - $70,000 per year, depending on experience, plus a defined benefit pension plan, employee assistance program, and tiered benefits package.
Why Work with Us?
">At VON, we pride ourselves on being a dynamic and supportive work environment. You will have the opportunity to work with a dedicated team, make a meaningful contribution to your community, and develop your skills and career.
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