Restaurant Operations Manager
2 weeks ago
A&W is a leading fast-food chain with a rich history of serving high-quality food to our customers. We are committed to providing an excellent customer experience and creating a positive work environment for our employees.
Salary InformationThe estimated annual salary for this position is $55,000 - $65,000 based on industry standards and location factors.
Job DescriptionWe are seeking a highly skilled Restaurant Operations Manager to join our team at A&W. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, including managing staff, maintaining inventory levels, and providing exceptional customer service.
This role involves overseeing daily operations, such as:
- Determining services offered and implementing operational procedures;
- Managing cash flow and completing balance sheets, cash reports, and related forms;
- Conducting performance reviews and evaluating staff performance;
- Cost control and product pricing;
- Maintaining inventory levels and organizing stockroom operations;
- Ensuring compliance with health and safety regulations;
- Participating in marketing strategies and implementing sales promotions;
- Resolving customer complaints and concerns;
- Providing customer service and responding to customer inquiries;
- Planning, organizing, directing, controlling, and evaluating daily operations.
You will supervise more than 20 team members, providing guidance and support to ensure they meet their job responsibilities and contribute to the success of the restaurant.
Support for Diversity and InclusionA&W values diversity and inclusion. As a Restaurant Operations Manager, you will provide awareness training to employees to create a welcoming work environment for persons with disabilities, newcomers, refugees, and youth.
In this role, you will also participate in ongoing training and development programs to enhance your skills and knowledge in areas such as leadership, communication, and customer service.
Work EnvironmentThis is a permanent, full-time position working 35 hours per week. You will be required to maintain a safe and clean work environment, adhering to all health and safety regulations.
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