Store Operations Manager

4 weeks ago


Waterloo, Ontario, Canada Savers Value Village Full time

About Us

Savers / Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

Job Summary

As a Supervisor at Savers / Value Village, you will play a critical role in the success of your store. You will make important decisions that directly impact the success of your store every day and continuously develop and empower your Team Members.

Key Responsibilities

  • Lead and motivate a team of Retail Team Members to achieve sales and customer service goals.
  • Develop and implement effective strategies to drive sales growth and improve customer satisfaction.
  • Monitor and control store expenses to achieve budget targets.
  • Ensure that all store operations are running smoothly and efficiently.
  • Provide coaching and development opportunities to Team Members to enhance their skills and knowledge.

What We Offer

  • A comprehensive onboarding and training program to ensure your success in the role.
  • A competitive salary and benefits package, including comprehensive extended health care plans, company-paid life and AD&D insurance, and a group registered retirement savings plan.
  • A range of mental health services to assist you in managing daily life.
  • Paid time off from work for leisure or other hobbies.

Why Join Us

Savers / Value Village is committed to fair and accessible employment practices. We will accommodate people with disabilities during the recruitment, assessment, and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.



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