Bilingual Commissions Coordinator

2 days ago

Old Toronto, Ontario, Canada Foresters Financial Services, Inc. Full time
Job Summary

We are seeking a highly skilled Bilingual Commissions Administrator to join our team at Foresters Financial Services, Inc. The successful candidate will be responsible for investigating and resolving insurance adviser commission enquiries, processing account activities, and ensuring timely payment of commissions.

Key Responsibilities
  • Prepare and process weekly and monthly commission runs and reports
  • Perform compensation adjustments based on policy changes and ensure accurate commission payments
  • Investigate and resolve commission discrepancies and provide timely information to internal and external contacts
  • Input data accurately into the system and track information for debt collection processes
  • Handle commission debt repayments from agents and agencies and respond to daily telephone and email inquiries
  • Other duties as required
Requirements
  • College Diploma or equivalent work experience is required
  • Post Secondary degree or equivalent field experience is an asset
  • 1-2 years of experience in the Insurance Industry is required
  • Fluently bilingual in both French and English (written and verbal)
  • Strong analytical and problem-solving skills
  • Good mathematical skills
  • Intermediate to advanced knowledge of Microsoft Excel
  • Excellent written and verbal communication skills in French and English
  • Strong attention to detail and accuracy
  • Accounting and bookkeeping background would be an asset
  • Requires strong ability to multi-task under pressure and time constraints to meet various deadlines while maintaining keen attention to detail
  • Able to respond to constantly changing needs and schedules and to organize and prioritize workload
  • Decisive with good judgment/decision-making skills to act effectively in resolving compensation issues
  • Requires well-developed problem solving and analytical skills
  • Accurate keyboarding skills with good working knowledge of Word and Excel
  • Ability to work within the hours of Insurance Operations (8:00am – 8:00 pm)
  • Must be willing to work extended hours, evenings, and weekends during peak periods as required to meet SLA's
About Us

Foresters Financial Services, Inc. is an international financial services provider with a unique history that began in 1874. We provide life insurance, savings, retirement, and investment solutions that help families achieve long-term financial health and security.

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