Guest Service Team Lead
2 weeks ago
Job Summary: We are seeking a highly organized and detail-oriented Guest Service Supervisor to join our team at Slave Lake Accommodations LTD. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service delivery.
Key Responsibilities:
- Establish and maintain work schedules and procedures to ensure efficient operations
- Assist guests with special needs and provide exceptional customer service
- Coordinate, assign, and review work to ensure tasks are completed on time and to a high standard
- Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs as needed
- Requisition materials and supplies to ensure business continuity
Requirements:
- Secondary (high) school graduation certificate
- 7 months to less than 1 year of experience in a related field
- Ability to work in a rural area and in a hotel, motel, or resort setting
- Excellent communication and organizational skills
- Ability to work under pressure and maintain attention to detail
Working Conditions:
- 35 hours per week
- Permanent position
- English language required
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