Guest Service Team Lead

2 weeks ago


Slave Lake, Canada Slave Lake Accommodations LTD Full time

Job Summary: We are seeking a highly organized and detail-oriented Guest Service Supervisor to join our team at Slave Lake Accommodations LTD. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service delivery.

Key Responsibilities:

  • Establish and maintain work schedules and procedures to ensure efficient operations
  • Assist guests with special needs and provide exceptional customer service
  • Coordinate, assign, and review work to ensure tasks are completed on time and to a high standard
  • Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs as needed
  • Requisition materials and supplies to ensure business continuity

Requirements:

  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a related field
  • Ability to work in a rural area and in a hotel, motel, or resort setting
  • Excellent communication and organizational skills
  • Ability to work under pressure and maintain attention to detail

Working Conditions:

  • 35 hours per week
  • Permanent position
  • English language required


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