Guest Service Team Lead
4 weeks ago
Job Title: Guest Service Team Lead
Job Summary: We are seeking a highly organized and detail-oriented Guest Service Team Lead to join our team at Slave Lake Accommodations LTD. As a Guest Service Team Lead, you will be responsible for establishing work schedules and procedures, assisting clients/guests with special needs, and coordinating, assigning, and reviewing work.
Key Responsibilities:
- Establish work schedules and procedures
- Assist clients/guests with special needs
- Coordinate, assign, and review work
- Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
Work Environment: This role will be based in a rural area, working in a hotel, motel, or resort setting. You will be working with a team of 5-10 people and will be required to work under pressure and maintain attention to detail.
Requirements:
- Secondary (high) school graduation certificate
- 7 months to less than 1 year of experience
- Excellent written communication skills
- Flexibility and ability to work in a fast-paced environment
- Ability to work as part of a team
What We Offer: We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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