Guest Service Team Lead

2 weeks ago

Slave Lake, Canada Slave Lake Accommodations LTD Full time

Job Title: Guest Service Team Lead

Job Summary: We are seeking a highly organized and detail-oriented Guest Service Team Lead to join our team at Slave Lake Accommodations LTD. As a Guest Service Team Lead, you will be responsible for establishing work schedules and procedures, assisting clients/guests with special needs, and coordinating, assigning, and reviewing work.

Key Responsibilities:

  • Establish work schedules and procedures
  • Assist clients/guests with special needs
  • Coordinate, assign, and review work
  • Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies

Work Environment: This role will be based in a rural area, working in a hotel, motel, or resort setting. You will be working with a team of 5-10 people and will be required to work under pressure and maintain attention to detail.

Requirements:

  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience
  • Excellent written communication skills
  • Flexibility and ability to work in a fast-paced environment
  • Ability to work as part of a team

What We Offer: We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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