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Hotel Operations Manager

2 months ago

Golden, Canada 611017 BC LTD. Full time
Hotel Manager Job Description

We are seeking a highly skilled and experienced Hotel Manager to join our team at 611017 BC LTD.

Key Responsibilities:
  • Develop and implement effective policies and procedures to ensure smooth hotel operations.
  • Recruit, train, and supervise a team of staff to deliver exceptional customer service.
  • Negotiate with suppliers to secure the best rates and services for the hotel.
  • Conduct regular training sessions to enhance staff skills and knowledge.
  • Manage budgets and monitor revenues and expenses to ensure financial stability.
  • Develop and implement marketing strategies to increase hotel occupancy and revenue.
  • Ensure compliance with health and safety regulations and maintain a clean and safe working environment.
  • Address customer complaints and concerns in a professional and timely manner.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in hotel management.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and make sound decisions under pressure.
  • Flexibility to work varied shifts, including evenings and weekends.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.