Responsable du service client de la TD

3 weeks ago


Lethbridge, Alberta, Canada TD Full time
À propos du poste

Nous sommes à la recherche d'un Responsable du service client pour rejoindre notre équipe à la TD Canada Trust. Vous aurez l'opportunité de travailler en tant que visage de la banque et de construire des relations solides avec nos clients.

Description du poste

En tant que Responsable du service client, vous serez chargé de:

  • Processus des transactions financières comme les dépôts, les retraits et les paiements de factures conformément aux procédures opérationnelles standardisées, aux réglementations industrielles et au Code de conduite et d'éthique de la TD.
  • Distinguer les besoins des clients pour recommander des solutions spécifiques à ceux-ci tout en exerçant un discernement dans les affaires confidentielles.
  • Répondre et résoudre les préoccupations des clients en utilisant des procédures standard et en transmettant les activités non standard, le cas échéant.
  • Atteindre les objectifs assignés et les objectifs commerciaux en promouvant des solutions bancaires et en réalisant des processus métier dans les délais et avec précision.
Exigences linguistiques

Ce poste nécessite une excellente compréhension et une maîtrise de la langue française.

Salaire et avantages

Le salaire est compris entre $21,00 - $25,98 CAD par heure. Nous offrons également un régime de rémunération variable, des congés payés, des avantages sociaux en matière de santé et de bien-être, ainsi qu'une gamme de programmes de formation et de perfectionnement.

Valeurs et culture

A la TD, nous valorisons l'excellence, l'innovation et la collaboration. Nous sommes déterminés à créer un environnement de travail inclusif et respectueux où chacun peut croître et prospérer.



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