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Health Education Accreditation Specialist

2 months ago

Toronto, Ontario, Canada Accreditation Canada Full time
About the Role:

Accreditation Canada is seeking a highly motivated and experienced professional to support its EQual health education accreditation program in its mission to promote quality improvement in healthcare and education. The EQual program partners with health professions to ensure high-quality education.

As a Health Education Accreditation Specialist, you will join a collaborative team responsible for managing accreditation services for educational programs at colleges and universities. Your key responsibilities will include:

Main Responsibilities:
  • Client Relationship Management: Oversee client accounts, ensuring timely communication and addressing client needs while building long-term relationships.
  • Accreditation Process Management: Oversee accreditation assessment activities, ensuring they are conducted rigorously, objectively, and within established timelines.
  • Client Support and Guidance: Act as the primary resource for clients, offering advice, coaching, and exceptional service.
  • Report Development: Prepare comprehensive and objective reports based on surveyor assessments and feedback, clearly outlining recommendations for quality improvement.
  • Education and Training: Conduct presentations and workshops to enhance clients' understanding of the accreditation process and standards.
  • Staying Current: Stay current on accreditation standards, regulations, and developments in health and education fields.
  • Quality Improvement and Business Development: Engage in or lead quality improvement initiatives and contribute to business growth by identifying opportunities, adapting processes, and building client relationships.

Key qualifications for this role include:

Must-Have Qualifications:
  • University degree, health professional credential, or equivalent experience.
  • 4+ years of broad and progressive experience in healthcare or education with a focus on program administration, client account management, operational planning, and scheduling.
  • Strong analytical and problem-solving skills, with the ability to gather and synthesize information, identify root causes, develop solutions, and provide impactful recommendations.
  • Proficiency in English and French, with exceptional writing skills in both languages.
  • Knowledge of quality improvement principles and methodologies.
Desired Qualifications:
  • Master's degree in education, healthcare administration, or a related field.
  • Experience in accreditation, professional regulation, or certification.
  • Project management qualification and/or experience.
  • Quality assurance qualification and/or experience.

Accreditation Canada offers a hybrid work model, competitive compensation and benefits, including a defined benefit pension plan, time off programs, professional development support, and a culture that measures and values psychological safety, inclusion, and engagement.