Sales Counter Associate

2 months ago

Ottawa, Ontario, Canada Guillevin International Full time
Job Title: Counter Salesperson

Guillevin International is seeking a skilled Counter Salesperson to join our team. As a Counter Salesperson, you will be responsible for providing exceptional customer service, processing customer orders, and promoting sales of focus and complimentary products.

Main Responsibilities:
  • Provide professional customer service at the counter, responding to customer inquiries and resolving issues in a timely and efficient manner.
  • Process customer orders, including picking items from the warehouse and carrying merchandise to customer vehicles when necessary.
  • Promote sales of focus and complimentary products, suggesting alternative or associated products as needed.
  • Respond to product enquiries, providing price and delivery information for items not in stock.
  • Maintain the counter area clean, organized, and restocked, setting up new displays as needed.
  • Assist the Inside Sales team as needed, taking calls, preparing orders, and providing support.
Requirements:
  • 5 years' experience in a similar position, with a proven track record of providing exceptional customer service.
  • Demonstrated ability to work unsupervised and meet key deadlines, with a strong attention to detail and organizational skills.
  • Team player with a positive professional attitude, adaptable and highly organized.
  • Good knowledge of English written and spoken, with excellent communication and interpersonal skills.
  • Demonstrated initiative to self-improvement of business and product skills, with a willingness to learn and grow.
  • Good merchandising skills and product application knowledge, with the ability to analyze opportunities for growth.
  • Good computer skills, including knowledge of MS Office: Word, Excel, and Outlook.
What's in it for you:

Guillevin International offers a dynamic work environment with great career opportunities, promoting autonomy and decision-making. We are a major player in the energy transformation in Canada, certified as a Great Place to Work. Our benefits include flexible group insurance, free health resources, and a strong national network offering real opportunities to grow.

We promote a culture of rewarding accomplishments, with annual profit-sharing and a competitive compensation package. Our people make the difference, and we offer a range of benefits to support your well-being and career growth.

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