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Executive Director of Operations

2 months ago

Renfrew County, Canada The 401 Group of Companies Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our sales and service team at The 401 Group of Companies. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and ensuring operational excellence.

Key Responsibilities
  • Business Development: Identify and capitalize on new business opportunities to drive revenue growth and market share expansion.
  • Team Management: Lead and motivate a high-performing sales and service team to achieve sales targets and customer satisfaction goals.
  • Operational Excellence: Ensure efficient and effective operations, including inventory management, customer service, and sales processes.
  • Customer Relationships: Build and maintain strong relationships with customers to drive loyalty and retention.
  • Training and Development: Provide coaching and training to team members to enhance their skills and knowledge.
  • Compliance and Risk Management: Ensure compliance with all relevant laws, regulations, and company policies, and identify and mitigate potential risks.
Requirements
  • Experience: Minimum 5 years of experience in the automotive industry, with a proven track record of sales and business growth.
  • Leadership: Proven leadership and management skills, with the ability to motivate and inspire a high-performing team.
  • Communication: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.
  • Business Acumen: Strong business acumen, with the ability to analyze data, identify trends, and make informed business decisions.
  • Technical Skills: Proficiency in sales and customer relationship management software, as well as other relevant technical skills.
About Us

The 401 Group of Companies is a leading provider of automotive products and services, with a strong reputation for customer satisfaction and business excellence. We offer a dynamic and supportive work environment, with opportunities for career growth and development.