Retail Food Operations Director

4 weeks ago

Antigonish County, Canada Sodexo Canada Ltd Full time

Job Summary:

We are seeking a highly skilled Retail Food Operations Director to join our team at Sodexo Canada Ltd. As a key member of our operations team, you will be responsible for successfully coordinating and directing retail and concession operations for our campus site.

Key Responsibilities:

  • Direct daily operations, including working with the executive chef on menus and promotions, purchasing/ordering, inventory, and scheduling.
  • Manage financials for the retail program, including labor cost, food cost, inventory, equipment, and materials.
  • Supervise, mentor, and monitor supervisors and evaluate performance to ensure a high level of productivity and the best use of team member capabilities.
  • Ensure that the annual retail objectives are achieved.
  • Maintain operating standards and implement quality improvements.
  • Promote and assist in the marketing of the retail program.
  • Constant analysis of the retail performance; identifying efficiencies and areas of opportunity.
  • Ensure compliance of all Company and Client standards and Provincial/Federal Legislation.
  • Ensure compliance to all Food Safety and Physical Safety Policies and Procedures.

Requirements:

  • Minimum 5 years' experience in a busy retail environment in a management role.
  • Ability to lead the team to deliver on an innovative and high-quality retail program, including branded concepts.
  • Experience in running and evaluating successful promotions.
  • Ability to work under pressure in a fast-paced, team-centric, and safety-driven environment.
  • Proven organizational skills and strong computer/technology capabilities, including Microsoft Office use and Social Media.
  • Proven cash handling experience.
  • Exceptional communication and interpersonal skills to effectively communicate with customers, clients, and staff.
  • Ability to work, problem solve, and provide solutions independently.
  • Genuine desire to provide customer service experiences beyond expectations.
  • A passion for food, people, and service excellence.
  • A genuine desire to grow and learn.

About Sodexo Canada Ltd:

Sodexo is a world leader in Quality of Life Services. Our mission is to improve the quality of life of our customers, employees, and the communities we serve. We are committed to Employment Equity and Diversity and welcome applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.

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