Senior Retail Operations Manager

6 days ago


Shelburne County, Canada VAPE4U SHELBURNE Full time
About the Company

VAPE4U SHELBURNE is a leading retailer in the vaping industry, committed to providing high-quality products and exceptional customer service.

Job Summary

We are seeking an experienced Senior Retail Operations Manager to oversee the daily operations of our Shelburne location. The successful candidate will be responsible for managing staff, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Store Operations Management: Direct and control daily store operations, including evaluating performance, planning, and organizing tasks.
  • Staff Management: Manage staff and assign duties, recruit, hire, and supervise staff and/or volunteers, conduct performance reviews, and oversee payroll administration.
  • Market Research and Strategy: Study market research and trends to determine consumer demand, potential sales volumes, and competitor analysis.
  • Marketing and Sales: Develop and implement marketing strategies, plan budgets, monitor revenues and expenses, and determine staffing requirements.
  • Customer Service: Resolve issues that may arise, including customer requests, complaints, and supply shortages.
Requirements
  • Education: College/CEGEP diploma or equivalent experience.
  • Experience: 1-2 years of retail management experience.
  • Language: Fluent in English.
Benefits
  • Competitive Salary: $60,000 - $70,000 per year, depending on experience.
  • Opportunities for Advancement: We offer opportunities for professional growth and development within our company.
  • Benefits Package: Comprehensive benefits package, including health, dental, and vision insurance.


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