Funeral Service Coordinator

1 month ago

St John's, Newfoundland and Labrador, Canada The Chapman Group Full time

We are seeking a dedicated and empathetic Funeral Director Assistant to provide essential support to our funeral directors and ensure smooth operations within our funeral home. This role requires a high level of professionalism, attention to detail, and a commitment to serving families with respect and compassion.

The ideal candidate will have strong interpersonal and communication skills, with the ability to offer comfort and support to grieving families. Previous experience in a support or assistant role within a funeral home is preferred but not required, as training will be provided.

About The Chapman Group:

The Chapman Group is a trusted and compassionate provider of funeral services in the Saint John community. As a family-owned and operated business, we are dedicated to honoring traditions and offering professional and personal care to the families we serve.

As a member of our team, you will receive:

  • Competitive pay
  • Clothing and dry-cleaning allowance
  • Be part of a long-standing, respected community business with a commitment to excellence
  • Join a supportive and dedicated team that values collaboration and professional growth
  • Make a meaningful difference in the lives of families in the Saint John area
  • Opportunities for ongoing training and career advancement

Key Responsibilities:

  • Assist Funeral Directors: Provide operational and administrative support to funeral directors during arrangement conferences, visitations, and services
  • Client Interaction: Assist with greeting and guiding families and guests, offering comfort and answering any questions they may have
  • Removals and Transportation: Assist with removals and transportation of the deceased to and from the funeral home, cemetery, or other locations as needed
  • Preparation: Help prepare the funeral home for visitations and services, including setting up rooms, arranging flowers, and organizing seating
  • Documentation: Assist with the preparation and processing of necessary paperwork, including death certificates, permits, and other legal documents
  • Facility Maintenance: Ensure the funeral home and surrounding areas are clean, organized, and presentable at all times
  • Support Services: Provide general assistance during funerals and memorial services, including distributing service programs and helping with seating arrangements
  • Administrative Duties: Handle phone calls, schedule appointments, and manage other administrative tasks as needed

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