Operator Trainer

3 weeks ago

Vaughan, Ontario, Canada Toromont Cat Full time

At Toromont Cat, we're committed to delivering exceptional customer service and introducing leading-edge equipment with the latest technologies to our customers.

As a Technical Trainer, you'll have the opportunity to:

  • Work in a safe and supportive environment where your well-being is our top priority
  • Collaborate with our sales department to schedule training sessions with customers
  • Develop training content according to established Caterpillar standards
  • Travel to multiple branch locations and customer worksites to deliver training
  • Be an ambassador of good practices and maintain excellent customer relations and health and safety standards

Key responsibilities include:

  • Developing training content and delivering orientation training to operators and owners of new machines
  • Utilizing multimedia materials to engage and educate customers
  • Leading training sessions and ensuring a positive learning experience for participants
  • Collaborating with the sales department to schedule training sessions and ensure customer satisfaction

Requirements for this role:

  • A minimum of 10 years' experience as an operator, with a strong understanding of heavy equipment and machinery
  • Excellent communication and leadership skills, with the ability to work independently and as part of a team
  • Ability to travel and adapt to new situations and environments
  • Valid driver's license and passport
  • High school diploma and proficiency in both French and English

About Toromont Cat:

We're a leading equipment dealer with a proven track record, industry knowledge, and a strong partnership with Caterpillar. Our team is dedicated to delivering exceptional customer service and ensuring our customers succeed. If you're passionate about heavy equipment and customer service, we'd love to hear from you

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