Booking and Entertainment Services Coordinator
1 day ago
Job Summary
We are seeking a highly organized and customer-focused individual to join our team as a Booking and Entertainment Services Host. In this role, you will be responsible for coordinating and providing back-of-house services for all 3rd party clients, internal stakeholders, and live nation partnership stakeholders hosting at The Arena.
Key Responsibilities
- Provide exceptional customer service and create a warm and welcoming atmosphere for all visitors and artists.
- Respond to general inquiries and serve as a point of contact for key third-party partners and service providers on show days.
- Maintain positive relationships with clients and internal departments, ensuring seamless communication and collaboration.
- Coordinate hospitality needs for artists and ensure all invoices/receipts for related expenditures are submitted for processing.
- Keep internal departments and talent informed of detailed event requirements prior to and throughout the show day.
- Ensure show hospitality estimates and all entertainment production documents are up to date in Tripleseat.
- Assist in coordinating show setups and floor maps, and assist the Entertainment and Booking Manager with event management tasks.
- Work on assigned show days to ensure smooth execution of events, primarily liaising with artists, clients, and event staff.
- Ensure backstage and areas are set up, clean, and accessible, and organize the pickup and delivery of items as required.
- Identify potential problems and flag them with the Venue Management team, negotiating solutions that meet the needs of internal stakeholders, 3rd party clients, and tours alike.
- Uphold venue service standards and building rules and regulations while maintaining client satisfaction.
- Perform other duties as assigned, including submitting show services reports and collecting and submitting reports from merchants.
Requirements
- College or University Diploma in a related field, or equivalent work experience.
- Valid full G driver's license required.
- Smart Serve Certification or the ability to achieve a Smart Serve Certification required.
- Previous administration experience required, with previous experience in hospitality services and entertainment venues an asset.
- Excellent communication and interpersonal skills, with the ability to work independently and thrive under pressure.
- Computer literacy, including efficiency with Microsoft Word, Excel, and PowerPoint, and experience working with event management software an asset.
Work Environment Considerations
- Work within a 24/7 operation with the ability to work flexible hours when required.
- Must be willing to submit to a criminal record check with results acceptable to our organization, standards, and position.
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Toronto, Ontario, Canada Great Canadian Entertainment Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Booking and Entertainment Services Host. In this role, you will be responsible for coordinating and providing back-of-house services for all 3rd party clients, internal stakeholders, and live nation partnership stakeholders hosting at The Arena.Key...
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Toronto, Ontario, Canada Great Canadian Entertainment Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Booking and Entertainment Services Host. In this role, you will be responsible for coordinating and providing back-of-house services for all 3rd party clients, internal stakeholders, and live nation partnership stakeholders hosting at The Arena.Key...
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Toronto, Ontario, Canada Great Canadian Entertainment Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Booking and Entertainment Services Host. In this role, you will be responsible for coordinating and providing back-of-house services for all 3rd party clients, internal stakeholders, and live nation partnership stakeholders hosting at The Arena.Key...
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Toronto, Ontario, Canada Great Canadian Entertainment Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Booking and Entertainment Services Host. In this role, you will be responsible for coordinating and providing back-of-house services for all 3rd party clients, internal stakeholders, and live nation partnership stakeholders hosting at The Arena.Key...
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Toronto, Ontario, Canada Great Canadian Entertainment Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Booking and Entertainment Services Host. In this role, you will be responsible for coordinating and providing back-of-house services for all 3rd party clients, internal stakeholders, and live nation partnership stakeholders hosting at The Arena.Key...
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Toronto, Ontario, Canada Great Canadian Entertainment Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Booking and Entertainment Services Host. In this role, you will be responsible for coordinating and providing back-of-house services for all 3rd party clients, internal stakeholders, and live nation partnership stakeholders hosting at The Arena.Key...
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Toronto, Ontario, Canada Great Canadian Entertainment Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Booking and Entertainment Services Host. In this role, you will be responsible for coordinating and providing back-of-house services for all 3rd party clients, internal stakeholders, and live nation partnership stakeholders hosting at The Arena.Key...
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Toronto, Ontario, Canada Great Canadian Entertainment Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Booking and Entertainment Services Host. In this role, you will be responsible for coordinating and providing back-of-house services for all 3rd party clients, internal stakeholders, and live nation partnership stakeholders hosting at The Arena.Key...
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Toronto, Ontario, Canada Great Canadian Entertainment Full timeJob SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Booking and Entertainment Services Host. This role will be responsible for coordinating and providing back-of-house services for all 3rd party clients, internal stakeholders, and live nation partnership stakeholders hosting at The Arena.Key...
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