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Food Service Supervisor

2 months ago

Calgary, Alberta, Canada Delish Dining Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Delish Dining. As a key member of our culinary team, you will be responsible for ensuring the highest standards of food quality, service, and customer satisfaction.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food preparation staff, ensuring efficient and effective operations.
    • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
    • Establish methods to meet work schedules and ensure timely food preparation and service.
  • Food Quality and Safety
    • Estimate ingredient and supply requirements for meal preparation, ensuring accurate ordering and inventory management.
    • Ensure that food and service meet quality control standards, adhering to health and safety regulations.
    • Prepare and submit reports on food quality, inventory, and customer feedback.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that customers receive exceptional service, meeting their needs and exceeding expectations.
  • Administrative Tasks
    • Prepare and submit reports on sales, inventory, and customer feedback.
    • Maintain accurate records of stock, repairs, sales, and wastage.
    • Prepare budget and cost estimates for food and supplies.
    Requirements
    • Education
      • Secondary (high) school graduation certificate.
    • Experience
      • 1 year to less than 2 years of experience in a food service supervisory role.
    • Personal Qualities
      • Excellent communication and interpersonal skills.
      • Ability to work in a fast-paced environment and prioritize tasks effectively.
      • Flexibility and adaptability in a dynamic work environment.
    • Language
      • Fluency in English.
    Working Conditions
    • 40 hours per week.
    • Permanent employment.