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Lodging House Operations Manager
2 months ago
We are seeking a highly skilled and experienced Lodging House Manager to join our team at JEMCORP Ltd.
Job Summary:The successful candidate will be responsible for overseeing the daily operations of our lodging house, ensuring a high level of customer satisfaction, and maintaining a safe and efficient work environment.
Key Responsibilities:- Develop and implement policies and procedures for daily operations
- Supervise staff and ensure they are trained and equipped to provide excellent customer service
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions for staff and clients
- Negotiate with clients for the use of facilities
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans and implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures and address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans and establish work schedules
- Manage events and organize and maintain inventory
- 3-4 years of experience in a similar role
- College/CEGEP diploma or equivalent
- Valid driver's license and ability to work in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet tight deadlines
- Competitive salary and benefits package
- Free parking and on-site housing options
- Transportation provided by employer
- Dental, health care, and vision care benefits
Please submit your resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.