Bylaw Compliance Manager

4 weeks ago

Vancouver, British Columbia, Canada Municipality of North Cowichan Full time
Job Title: Manager, Bylaw and Business Licensing Services

We are seeking a highly skilled and experienced professional to join our team as the Manager, Bylaw and Business Licensing Services. This is a key leadership role that requires a strong understanding of local government administration, bylaw compliance, and business licensing.

Key Responsibilities:
  • Oversee and conduct enforcement and community safety activities in an effective and efficient manner.
  • Conform to the Municipality's policies and procedures.
  • Liaise and coordinate with the Planning and Building Department, and other departments' staff on bylaw enforcement matters.
  • Represent the Municipality in court on bylaw enforcement matters.
  • Liaise with government agencies, other local governments, the Fire Department, and the RCMP on community safety and enforcement matters.
  • Assist other departments in developing, updating, and reviewing bylaws and regulations.
  • Investigate complaints received.
  • Prepare reports and correspondence on issues, concerns, and projects.
Requirements:
  • A degree or diploma in criminology, business, or a related field.
  • Eight (8) years of experience in bylaw compliance and/or business licensing with increasing levels of responsibility, with at least five (5) years in a supervisory or management role, preferably with a bylaw team in a municipal government context.
  • Sound knowledge of the concepts, practices, and techniques of local government administration.
  • Sound knowledge of the relevant legislation, bylaws, regulations, rules, and policies related to business licensing and bylaw compliance.
  • Problem-solving and decision-making skills to formulate strategies to address frequent and often complex bylaw compliance issues.
  • Superior communication skills, including outstanding oral presentation and report writing skills, in order to establish and maintain effective working relationships with staff, senior management, Council, and members of the public.
  • Training and demonstrable skills in conflict resolution and mediation.
  • Ability to read, produce, analyze, and interpret statistical data.
  • Knowledge and experience with electronic systems (Tempest, Prospero, Calls for Service).
What We Offer:

The Municipality of North Cowichan offers a stable and varied work environment, competitive pay and benefits, and is ideally situated on Southern Vancouver Island. We are committed to providing a positive and inclusive work environment that values diversity and promotes a culture of excellence.

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information].

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