Responsable du service clientèle chez Sekure Merchants
2 weeks ago
Sekure Merchants est une entreprise en pleine croissance qui se concentre sur le soutien des petits et moyens entrepreneurs hispaniques et anglo-saxons. Nous sommes déterminés à fournir un excellent service à nos clients, tout en leur offrant les outils nécessaires pour réussir.
Vos qualificationsNous recherchons un Responsable du service clientèle bilingue (français-anglais) pour rejoindre notre équipe dynamique. Le candidat idéal doit avoir une excellente capacité d'écoute active, de communication et de résolution de problèmes.
- Vous êtes capable de comprendre les besoins de nos clients et de leur fournir des solutions efficaces;
- You avez une excellente connaissance de l'anglais et du français, ainsi que de la culture liée aux deux langues;
- You pouvez travailler de manière autonome, mais aussi être un membre actif d'une équipe dynamique;
En tant que Responsable du service clientèle, vous serez chargé de:
- Répondre aux appels téléphoniques et aux courriels des clients;
- Fournir des conseils et des solutions pour résoudre les problèmes techniques ou opérationnels;
- Traiter les demandes de renseignements et fournir des informations précises et complètes;
- Maintenir des relations positives avec nos clients et les encourager à nous faire confiance;
Pour ce poste, nous attendons des candidats ayant:
- Une formation en services comptables ou gestionnaires;
- Une expérience pratique dans un rôle similaire;
- Une bonne connaissance des logiciels de gestion de base (Microsoft Office, Google Suite, etc.).
Au sein de notre équipe, vous bénéficierez de:
- Un environnement de travail dynamique et collaboratif;
- Une formation continue pour améliorer vos compétences;
- Des avantages sociaux intéressants, y compris une assurance médicale complète;
- Une rémunération attractive, comprise entre 30 000 € et 35 000 € par an, selon votre expérience;
Pour postuler au poste de Responsable du service clientèle, merci de soumettre votre CV et une lettre de motivation à Sekure Merchants.
Poste à pourvoir : Responsable du service clientèle
Lieu de travail : [[localisation]]
Type de contrat : CDI
Date limite de candidature : Pas de date limite.
À propos de nous : Sekure Merchants est une entreprise innovante qui offre des solutions personnalisées pour les petites et moyennes entreprises.
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