Senior Client Development Specialist

3 weeks ago

Montreal, Quebec, Canada Ardo Full time

Compensation: $70,000 - $90,000 per year

About the Role:

We are seeking a highly skilled Senior Client Development Specialist to join our retail team in Montreal, QC. As a key member of our sales team, you will play a vital role in managing existing client relationships, driving growth, and ensuring the success of key projects.

Key Responsibilities:

  • Bid Management: Serve as the primary point of contact for customers' buying teams regarding bids for current and new business opportunities.
  • Business Growth: Initiate, plan, and lead initiatives with customers and suppliers to identify and create opportunities for further sales.
  • Project Management: Oversee the new product launch process alongside cross-functional teams, including setting deadlines, outlining project scope, and being the main point of contact during the launch preparation phase.
  • Performance Reporting: Provide regular account performance reports to the Director of Retail Sales and Retail Business Unit Manager on current business, including inventory health, demand and supply fluctuations, and contract statuses, and recommend proactive actions to the team.
  • Profitability Accountability: Monitor program profits and losses reports, identify opportunities for improvement, and collaborate with cross-functional teams to maximize profitability and service levels.
  • Commercial Acumen: Maintain thorough monitoring of account performance, proactively address issues, and lead cross-functional teams to ensure account objectives are met.

The Company: ArdoVLM is a leading food processor, marketer, and innovator of frozen vegetables, fruit & potatoes that supplies clients globally. Our company culture emphasizes continuous research, innovation, and dedication to meeting customer demands through a diverse product range grown, harvested, and processed with care.

Benefits:

  • Part of the annual discretionary bonus plan.
  • 3 weeks paid vacation per year.
  • Health/Dental insurance coverage (100% premiums paid by employer) after 3 months of employment.
  • Telus Virtual Health Care Telemedicine.
  • Employee Assistance Program – EAP.
  • 5 personal/sick days per calendar year.
  • 50% subsidized gym membership to Fit Forme Sources down the street from the office, after 3 months of employment.
  • 2 days per week Work from Home, 3 days in the office (expected in office full time to train for first 8-10 weeks).
  • Half a day off on your birthday.
  • Flex Friday working hours (1 pm during summer, 3 pm other months).
  • Casual professional work environment.
  • Weekly fresh fruit program.
  • New office space with free parking and electric charging stations.

Requirements:

  • Strong organisational and problem-solving skills.
  • Excellent negotiation and communication abilities.
  • A proactive and strategic approach to client management.
  • A minimum of five years' experience in account management, ideally in the food, manufacturing, or private-label industries.
  • A degree in business or a related field (preferred).
  • Experience in project management and team leadership (an asset).

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