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Guest Service Supervisor

1 month ago


High Level, Canada Days Inn Full time
Job Summary

We are seeking a Guest Service Supervisor to join our team at Days Inn. As a key member of our hotel operations, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised.

Key Responsibilities
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
Work Environment

Our hotel is committed to providing a welcoming work environment for all employees, including those with disabilities. We provide physical accessibility accommodations and awareness training to employees to create a inclusive workplace.

Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience
Language

English