Administrative Assistant III
3 weeks ago
We are seeking a highly skilled Administrative Assistant III to join our team at Nova Scotia Health and IWK Health. As a key member of our administrative team, you will provide exceptional support to our healthcare professionals, ensuring the smooth operation of our clinical and administrative functions.
Key Responsibilities- Provide administrative support to healthcare professionals, including responding to inquiries, troubleshooting, and relaying messages.
- Identify patient needs and direct them to appropriate services or personnel.
- Liaise with internal departments, hospitals, external vendors, schools, and government agencies to ensure seamless communication and coordination.
- Assist families with completing forms and documents, and compile statistical data and generate reports as required.
- Manage Outlook calendars, order and maintain medical and office supplies, and track and issue medical equipment.
- Enter data into databases, coordinate travel arrangements, and prepare and track purchase requisitions.
- Process incoming and outgoing mail, and participate in quality improvement and patient safety initiatives.
- Minimum High School Diploma or G.E.D. required.
- Graduate from a recognized medical office administration diploma program required.
- Minimum two (2) years related administrative experience in a healthcare environment required.
- Advanced proficiency in Windows, MS Office programs, Outlook, Meditech, SAP, and database programs required.
- Keyboarding skills of 60 wpm required.
- Successful completion of a medical terminology course required.
- Working knowledge of office equipment required.
- Ability to work in a self-directed environment while working effectively and respectfully with an interprofessional team required.
- Demonstrated excellent interpersonal, oral, and written communication skills required.
- Strong organizational skills that demonstrate the ability to prioritize upon short notice while maintaining attention to detail and accuracy required.
- Strong ability to communicate professionally verbally and in writing, highlighting both conflict resolution and problem-solving skills, while maintaining a sense of customer service required.
- Excellent judgment, diplomacy, and discretion in handling confidential and/or sensitive information required.
- Demonstrated high regard for quality, accuracy, and attention to detail required.
- Analytical and decision-making skills within scope of employment, actively anticipating and troubleshooting problems required.
- Demonstrated flexibility and accountability to meet workload demands and prioritize workloads with a commitment to customer service required.
- Competencies in other languages an asset; French preferred.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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